9 11 Museum Plan Your Visit

Visit 9/11 Museum

The 9/11 Memorial Museum stands as a living reminder of the human spirit's indomitable courage, dignity, and sacrifice. If you're looking for a powerful way to honor the memory of the nearly 3,000 people who lost their lives in the tragic terrorist attacks, then a visit to this museum is an absolute must.


Located on the very site of the former World Trade Complex, this museum is a place of reverence and respect, where you can pay your respects to the brave hearts who risked their lives for others. As you wander through the exhibits, you'll be struck by the enormity of the tragedy and moved by the stories of courage and selflessness that emerged in the face of unimaginable horror. Whether you're a history buff, a patriot, or just someone who wants to pay their respects, the 9/11 Museum is an experience you won't forget. Come and stand in solidarity with those who gave their all and pay your respects to the heroes of 9/11.

Essential Information About 9/11 Memorial Museum

Opening Hours
Location & Time Needed to Visit
Best Time To Visit

If you're planning to visit the 9/11 Museum, make sure to take note of its opening hours! You can stop by any Wednesday to Monday, from 10 AM to 5 PM. However, the last entry is at 3:30 PM, so be sure to plan accordingly. Unfortunately, the museum is closed on Tuesdays, so plan your trip accordingly.


Meanwhile, the 9/11 Memorial is open every day, from 9 AM to 8 PM. This is a great option for those who want to pay their respects outside of the museum's opening hours. With its serene atmosphere and poignant tribute to the victims of 9/11, the Memorial is a must-see for anyone visiting New York City.


Whether you choose to visit the Museum or the Memorial, you'll find yourself immersed in a deeply moving and emotional experience. The events of 9/11 changed our world forever, and these sites stand as a testament to the courage, resilience, and compassion of humanity in the face of tragedy. So, plan your trip accordingly and take some time to honor those who lost their lives in this horrific event.

Location: 180 Greenwich St, New York, NY 10006, United States


Time Needed: For a complete and immersive experience of the 9/11 Museum and Memorial, we recommend setting aside 2-3 hours of your time. This should give you enough time to explore everything the museum has to offer, pay your respects, and absorb the incredible stories of heroism and sacrifice.

The best time to visit the 9/11 Memorial Museum is during the fall and winter months, from September to February. During this time, the crowds are thinner and the weather is milder, allowing for a more comfortable and reflective experience. It's also recommended to visit during weekdays and avoid peak hours such as weekends, holidays, and midday, as the museum tends to be more crowded during these times. Additionally, booking tickets in advance and opting for an early morning or late afternoon visit can help avoid crowds and provide a more intimate experience at the museum.


Weekends and post-lunch hours can get quite busy, while Mondays are particularly crowded due to free entry into the museum. To beat the crowds, plan your visit on the rest of the weekdays and come early in the morning for a more peaceful and reflective experience. By keeping these tips in mind, you can make the most of your visit to the 9/11 Museum and honor the memory of those we lost.

Getting Around 9/11 Memorial Museum

By Metro

Traveling to the 9/11 Museum is made easy by taking public transportation, specifically the Metro subway system. The 42 St-Port Authority Terminal station can be your starting point, and from there, simply take the train to the Fulton Street station. Once you arrive, it's just a short and convenient 5-minute walk to the museum's location. This option is recommended for those who want to save time and avoid the hassle of traffic and parking. Using public transportation also provides a more eco-friendly option for visitors who want to reduce their carbon footprint. Overall, taking the Metro subway system is a convenient and stress-free way to reach the 9/11 Museum.

By Taxi

To arrive at the 9/11 Memorial Museum swiftly, one can choose to travel by private taxi or personal car from the 42 St-Port Authority Terminal. The terminal is located in the heart of the city, and taxis are readily available from here, providing quick and easy transportation to the museum. The journey from 42 St-Port Authority Terminal to the museum typically takes around 15-20 minutes, depending on traffic conditions. Choosing a private taxi or personal car can provide a more comfortable and convenient travel experience, especially for those traveling with family or in groups. It's always advisable to plan ahead and book a ride in advance to ensure a hassle-free journey.

By Bus

To experience the local vibe of the city, catching a bus from the Port Authority Bus Terminal to Broadway or Liberty Station would be an excellent option. The bus ride covers a distance of 7 km and takes approximately 20 minutes. Once you reach the station, you can take a leisurely walk to the 9/11 Memorial Museum. The bus service runs five times a day from Monday to Friday, offering convenient travel options. You can plan your visit accordingly and explore the museum at your own pace. It's a great way to avoid the hassle of driving and finding parking spaces in the city. Enjoy a comfortable ride and soak in the city's charm.

Know Before You Go 9/11 Museum

Amenities
Exploring Museum with Family

When you visit the 9/11 Memorial Museum, you'll find a range of facilities that add to the experience of exploring this important site. The Information Desk, located at the Museum Concourse Lobby, is your go-to place for any queries or concerns that you may have. The knowledgeable staff can assist you with directions, ticketing, and other essential information that you may need during your visit. Additionally, to explore the museum independently, you can avail yourself of the audio guides that can be obtained from the Information Desk.


To make your visit more comfortable, the museum also offers public washrooms located in the Oculus area. You can freshen up and continue exploring the exhibits at your own pace. And don't forget to stop by the gift shop, where you'll find a wide range of souvenirs to commemorate your visit. From T-shirts to coins and other mementos, the shop offers a variety of items that you can take home with you. These facilities ensure that you have a smooth and fulfilling experience while visiting the 9/11 Memorial Museum.

As you gear up for a family trip to the 9/11 Memorial Museum, keep in mind that the museum has a restriction on oversized bags. It's best to carry important belongings in two mid-sized bags to ensure hassle-free entry. While exploring the museum, you may find that some facilities such as cafes and water fountains are currently unavailable. Therefore, it's advisable to pack some snacks and water for your kids to avoid any inconvenience. However, if you forget to carry water, don't worry; the museum has water available for purchase. So, get ready to immerse yourself in the museum's history and prepare for a memorable family experience.

Guidelines for 911 Museum

  • Photography: Visitors are welcome to take personal photographs inside the 9/11 Museum. However, we kindly request that you do not use flash photography or tripods to ensure the safety of the exhibits and other visitors.
  • Security: To ensure the safety and security of all visitors, mandatory security screenings will be conducted at the entrance. We ask for your cooperation and patience during this process.
  • Artworks: The 9/11 Museum houses a collection of priceless 9/11 Artifacts and artworks. We kindly request that you do not touch any of the 9/11 Museum Exhibits to preserve them for future generations to enjoy.
  • Smoking: Smoking is strictly prohibited inside the museum and on the memorial grounds. Visitors are requested to adhere to this policy and use the designated smoking areas outside the premises.
  • Mobile Phones: To maintain a peaceful and respectful environment, we request that visitors put their mobile phones on silent mode while inside the museum. Additionally, we kindly ask that you refrain from talking on the phone or taking phone calls while in the exhibition halls to maintain a serene atmosphere.

Tips for Visiting 9/11 Museum

  • Time Your Visit: For a more intimate experience, plan your visit early in the morning or on weekdays when there are fewer crowds.
  • Museum Tour: Start your tour from the Museum and end at the Memorial to get a comprehensive understanding of the events that took place on 9/11.
  • Consider Children: The 9/11 tragedy may be too heavy for young children. We recommend thinking twice before bringing them to the Museum.
  • Download the 911 Memorial Museum Audio Guide: Enhance your experience by downloading the audio guide before your visit.
  • Allocate Enough Time: Set aside at least 2-3 hours to explore the Museum without rushing through the exhibits.
  • Admission Fees: While entry to the Memorial is always free, there is an entrance charge for the Museum. However, entry is free on Mondays after 3.00 pm.
  • Comfortable Attire: Wear comfortable shoes and clothing as there is a lot of walking involved.
  • Photography Restrictions: Photography is allowed in some areas of the Museum but not in others. Please respect the Museum's rules and regulations.
  • Pay Respect: Remember that the Museum is a place of remembrance and respect for those who lost their lives on 9/11.

FAQ’s of 9/11 Museum

What is the 9/11 Memorial Museum?

The 9/11 Memorial Museum is a museum that commemorates the events of September 11, 2001, and the victims of the attacks.

Can I purchase tickets in advance?

Yes, you can purchase tickets in advance through the 9/11 Memorial & Museum Tickets website or on-site.

Is the Museum accessible to people with disabilities?

Yes, the Museum is accessible to people with disabilities. It offers a range of services to accommodate visitors with different accessibility needs.

How long does it take to explore the Museum?

It takes around 2-3 hours to explore the Museum without rushing through the exhibits.

Are there lockers available for visitors?

Yes, there are lockers available for visitors to store their belongings.

Is there parking available at the Museum?

No, there is no on-site parking available at the Museum. Visitors are advised to use public transportation or nearby parking garages.

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